Managing your subscriptionUpdated 3 months ago

Can I pause my subscription?

Of course, the beauty of a subscription is that it is fully self managed. You can edit or skip your subscription through the customer portal at any time. You can select your next order date or swap your product subscription, quantity and delivery schedule, and edit payment and shipping details. 

How do I cancel my subscription?

You absolutely can. You’re free to cancel at any time. Just login to your customer portal and cancel or reach out to [email protected], and we'll process the cancellation for you.

How do I swap my subscription?

 We get it – you want to change up your hair routine. If you want to make any changes to your subscription, you can do so on your customer portal whenever you’d like. Not only can you swap your subscription order, but you can also update your next subscription date, the quantity of your order, delivery schedule, payment and shipping details. If you have trouble accessing your account or want us to make these changes for you, please email [email protected].