Managing my order from transit and deliveryUpdated 3 months ago
How do I track my order?
Once your order has been shipped, you will receive an email to confirm this and provide you with a tracking number and tracking link. Simply click on the link within this email to track.
Always make sure you check your junk / spam folder for this email.
What do I do if I receive the wrong item in my order?
Although this is extremely unusual, if you do receive the wrong item we will resolve this for you by sending you the correct item. To facilitate this, please email [email protected] with the following details:
> Order Number
> Details of issue
> Images
What do I do if an item is missing from my order?
Although this is extremely unusual, if you do receive the wrong item we will resolve this for you by sending you the correct item. To facilitate this, please email [email protected] with the following details:
> Order Number
> Details of issue
> Images
What do I do if my order arrives damaged?
Although this is extremely unusual, if you do receive the wrong item we will resolve this for you by sending you the correct item. To facilitate this, please email [email protected] with the following details:
> Order Number
> Details of issue
> Images